Updated on: 13.09.2012
2. Personal Information
Personal information includes any information which can identify an individual, presented in any form, such as: age, name, address (incl. email address), ID numbers, income, credit references and records, ethnic origin, and evaluations.
3. Your Personal Information
As a general principle, ABC-VOIP will identify the purposes for which personal information is collected at or before the time the information is collected.
What information ABC-VOIP will collects:
- your full name;
- your address;
- your email address;
- current phone number;
Purposes: This information and any other information you provide to ABC-VOIP via the Site, email or telephone is required in order to provide you with ABC-VOIP services and the relevant equipment required using ABC-VOIP services.
- to maintain commercial relations and to communicate with its Customers (which will include, but not be limited to: billing, collection, support, advertising, promotion, account and credit card verification);
- to identify Customer needs and/or preferences;
- to meet legal and regulatory requirements;
- to administer and manage its business operations; and
- As otherwise required or permitted by law.
4. Limiting use, disclosure and retention
We may share non-personal, aggregated information with our customers, partners, and advertisers. Aggregated information is not linked to any personal information that can identify an individual person.
Personal Information will not be used or disclosed for purposes other than those for which it was collected, except with the consent of you, the individual or as otherwise required or permitted by law. Personal Information will be retained only as long as necessary for the fulfillment of those identified purposes or as otherwise required or permitted by law.
5. Consent to transfer of Personal Information Overseas
Place of processing: The Personal Information held by ABC-VOIP is stored on and processed on computers situated in Canada.
Consent: Where required, ABC-VOIP will generally seek consent for the use or transfer the information overseas at the time of collection. In certain circumstances, consent with respect to use or disclosure may be sought after the information has been collected but before use (for example, when ABC-VOIP wants to use information for a purpose not previously identified).
You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. ABC-VOIP will inform you of the implications of such withdrawal. In order to withdraw consent, you must provide notice to ABC-VOIP in writing.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited. Accuracy and removing your details
Personal Information will be updated as necessary for the purposes for which it is to be collected and used.
ABC-VOIP will not routinely update Personal Information unless such a process is necessary to fulfill the purposes for which the information was collected. Personal Information that is used on an ongoing basis, including information that is disclosed to third parties, will generally be accurate and up-to-date to the best of ABC-VOIP knowledge.
7. Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect through the Site. However, please be advised that ABC-VOIP cannot guarantee and has no control over the public or third party network through which you send your personal information.
9. Individual access
You acknowledge and agree that, to the extent necessary, it is your responsibility to:
- provide all equipment, including a computer and modem, necessary for you to establish a connection to the Internet
- provide for your own connection to the Internet and pay any telephone service fees associated with such connection
This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter here of.
If you have questions or concerns regarding this statement, you should contact our Privacy Team.